The past couple of days I've been dealing with a very emotional, complicated situation involving an unknown number of people (long story, not worth getting into). The long and the short of it is that it was a huge misunderstanding and it's well under way to being resolved, but it brought something about myself and my new home to my attention.
Most of my life has been lived in the Midwest. I had a decently complicated family, but the most meaningful influences in my life were families of Polish-Americans and Irish-Americans (and being disowned by Pennsylvania Dutch probably had some impact). My mom was an American growing up on an Air Force base in England. My wife grew up with hippies and Italians, and also in the Midwest. Now I've moved to the South. I've always heard about "Southern hospitality" and Southern culture, but I don't think I was really prepared for the culture shock when there's a serious problem until recently, and it caused me to examine how I approach conflicts.
All my life, I've struggled with two resolution methods that I've internally dubbed Soft and Loud. Soft is "let's sit down and talk about this, and try to find a resolution." It's diplomatic, it's passive (and can be passive-aggressive) and it's unemotional. Loud is "I'm fucking angry and will beat my frustration into you until you acknowledge it." It's emotional, it's ugly and it's powerful. Both Soft and Loud have their uses in certain situations.
(There's also Silent, but that's actually a lack of resolution method, so let's skip that.) [1]
Fuck, but I would
love to say that I can use each in the best possible situation all of the time. In reality, there are times when I'm Soft where I should be Loud. (Getting dicked around by Verizon Wireless for two weeks because I was being too nice is an example.) There are times when I'm Loud where I should be Soft. (Calling a friend I don't know that well and chewing him out probably isn't the best way to handle things.) I certainly make mistakes, and there are times when I want to be Loud when I end up being Soft, and vice versa. (More Loud overpowering Soft, honestly -- Irish temper and all that.)
What's interesting is that most people see Soft, and assume that's all that's there. People who know me get to see Loud, and are usually surprised at first. That's because I can
control Soft more than I can control Loud. When I'm Soft, I can speak eloquently, listen to people and think of solutions. That also means I can be more manipulative, and I have more chance of pushing a situation closer to what I want. When I'm Loud, it's all me. I'm right there, in your face, raw as hell. I can beat someone down with the sheer power of my passion, but that's the only trick I've got. Once you duck that punch, I'm totally open. That's why I try to reserve it for my friends and loved ones -- I know I can leave my side open and they won't stick a knife in it.
Honestly, Loud scares me at times. I've lost control a couple of times, but never to violence on people -- at most, I break stuff, and even that's only been once in the past decade. Maybe that's why I dig
Vampire so much, because on a smaller level I viscerally
get the idea of a Beast inside of you taking control and dictating your actions. I don't like being Loud.
Seems schizophrenic, doesn't it? I guess on some level, it is. It reminds me of Walt Whitman's "Song of Myself:"
Do I contradict myself?
Very well then I contradict myself,
(I am large, I contain multitudes.)One thing that balances it out is that I take responsibility for my actions, whether I accept them or regret them. When I make mistakes, I accept that I made a mistake. If I support my actions and it upsets someone, I accept that my actions have upset someone. In both cases, I shoulder those choices, good and ill. The part that seems to trip people up is that
I expect the same from others. I've actually gotten more angry at people who I
know disagree with me and cave to agree with me because they won't accept the responsibility of their disagreement than I have with people who just disagree with me. But I digress. The point is, I feel I have every right to celebrate my successes, as long as I also squarely face my mistakes, the same right as every other thinking person. That's actually part of the reason why I made this journal in the first place -- to make myself publicly accountable for my fuck-ups as much as for my slam dunks.
Let's make this more interactive. Do you, my loyal readers, have similar problems struggling with how you approach conflict, or have you mastered that admirable skill of being able to deal with problems in the best possible way each time?
Edit - Footnote 1: On reflection, I'm actually developing a third method -- Firm. Firm is kind of a balance between Soft and Loud, and it's only come up in purely professional situations. I thought maybe it's Soft, but really Soft is very "let's work this out, let's meet it the middle." Firm is "I understand and appreciate your concerns, but we're doing it this way." I can't say much about Firm, so I think the rest of the entry stands well as is, but it's something for me to pick at in the future.